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Top FAQs

How can I increase the trading limit for my Maybank Trade Account?
You may contact your Trading Representative directly to request for an increase in trading limit.

If you are unsure of who your Trading Representative is, please:
1) Log in to Maybank Trade
2) Click on the "Personal Configuration" icon
3) Select "Trading Representative"

To check your online trading limit, repeat 1) and 2) above, and select "Trading Limit".
I have forgotten my Maybank Trade User ID and/or password. What should I do?
If you have forgotten your password, please click here and your password will be e-mailed to you. This is only applicable if you have a Singapore registered mobile number and valid e-mail address in our records. Otherwise, please complete this form and send it to MSSG_helpdesk@maybank.com. Upon successful verification of your signature, we will send the new password by post to your mailing address in our records.

For assistance on your User ID, please contact Customer Services at MSSG_helpdesk@maybank.com or +65 6231 5888.
How do I trade using my CPF funds or SRS account?
  • CPF

  • You are required to open a CPF Investment Account with any of the following CPF Agent Banks:
    • DBS Bank Ltd (DBS)
    • Oversea-Chinese Banking Corporation (OCBC Bank)
    • United Overseas Bank Limited (UOB)


    To commence trading with your CPF funds, email your CPF Investment Account number to MSSG_helpdesk@maybank.com or call your Trading Representative.

  • SRS

  • You are required to open a Supplementary Retirement Scheme (SRS) Account with any of the following SRS Agent Banks:
    • DBS Bank Ltd (DBS)
    • Oversea-Chinese Banking Corporation (OCBC Bank)
    • United Overseas Bank Limited (UOB)

    To commence trading using funds in your SRS Account, email your SRS Account number to MSSG_helpdesk@maybank.com or call your Trading Representative.
    How can I withdraw funds from my trading account(s)?
    Please contact your Trading Representative to assist you.
    How can I update my signature and/or personal particulars?
  • Updating of Signature


  • Visit CDP or any Maybank Securities Customer Service Centre with your relevant supporting document(s).

    or

    Complete CDP's Update of Signature Form and attach your relevant supporting document(s). Get the form(s) and document(s) verified by any of the following CDP Authorised Representatives before mailing them to Maybank Securities or CDP:
    • Notary Public officially registered with the country's governmental institution
    • Advocates & Solicitors (preferably with a branch in Singapore)
    • Justice of Peace
    • Commissioners for Oaths

  • Updating of Personal Particulars


  • Visit CDP or any Maybank Securities Customer Service Centre with your relevant supporting document(s).

    or

    Complete CDP's Update of Particulars Form and attach your relevant supporting document(s). Get the form(s) and document(s) verified by any of the following CDP Authorised Representatives before mailing them to Maybank Securities or CDP:
    • Notary Public officially registered with the country's governmental institution
    • Advocates & Solicitors (preferably with a branch in Singapore)
    • Justice of Peace
    • Commissioners for Oaths

    How-Tos

    How do I open a Maybank Trade account?

    You may apply for an account online, by mail or in person at any of our Customer Service Centres.

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    How do I deposit funds to my Maybank Trade Prefunded account?

    You can deposit funds via Electronic Payment for Shares (EPS), Internet Banking), Fast And Secure Transfers (FAST), PayNow, Cheque and Cash.

    Read More →
    How do I fund my CFD Account?

    An initial deposit of SGD3,000 or more is required to open your CFD account. Please inform your Trading Representative once you have transferred the amount to your trading account.

    Read More →
    How Do I Open a Minor Account?

    Please contact us at +65 6231 5888 or email MSSG_helpdesk@maybank.com for the account opening application forms.

    Read More →

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