Who We Are

MAYBANK OVERVIEW

Established in 1960, Maybank is the largest financial services group in Malaysia with an established presence in the ASEAN region. We provide a full suite of conventional and Shariah-compliant products and services in commercial banking, investment banking and insurance.

Our Values
Our Values

Our T.I.G.E.R values are the guiding principles for all Maybankers to serve our mission of Humanising Financial Services.

Our Mission
Our Mission

We fulfil our customers’ ambitions by building trusted relationships that last for generations through thick and thin. We believe in treating all our stakeholders fairly and in simplifying financial solutions.

Our ASPIRATION
Our Vision

As we grow together with our customers, the Maybank brand has reached all 10 ASEAN countries, Greater China and other key global financial markets. Our aspiration is to be the top ASEAN bank, fulfilling our customers’ ambitions in the region and linking them to Asia and beyond.

Our Differentiators
Differentiator 1

We serve our communities in ways that are simple, fair and human, embodying our mission.

Differentiator 2

Around 43,000 Maybankers who serve the mission, empowered by our T.I.G.E.R values.

Differentiator 3

Our strong retail community franchise spanning across ASEAN.

Our Structure

In serving our mission, we provide an array of financial products and services through three key business pillars, supported by shared corporate functions across our global network of 18 countries.

Business Pillars
Group Community Financial Services
For:

Individuals, retail SMEs and mid-sized corporates.


Offers:

Retail banking services such as wealth management, mortgage, auto financing, credit cards, short-term credit and long-term business loans.

47.5%
Share of Group's PBT
Group Global Banking
For:

Large corporates and institutions.


Offers:

Wholesale banking services such as transactional banking, investment banking, corporate banking, global markets and treasury, and asset management.

45.7%
Share of Group's PBT
Group Insurance & Takaful
For:

Individuals and corporates.


Offers:

Conventional and Islamic insurance (Takaful) solutions including long-term savings and investment products.

6.8%
Share of Group's PBT
Islamic Finance leverage model is utilised to distribute Islamic products across the Group
GROUP CORPORATE FUNCTIONS
  • Finance
  • Strategy
  • Technology
  • Operations
  • Compliance
  • Risk
  • Human Capital
  • Internal Audit


DELIVERING VALUE ACROSS ASEAN

We take a leading role in ASEAN in driving economic growth and helping communities develop across the region, going beyond financial services. Our strategy is focused on areas where we believe we can make a significant difference in fulfilling our customers’ ambitions and driving financial inclusion whilst supporting businesses, big and small, to succeed in ASEAN and beyond.

Over
5.56 million

active M2U users

Disbursed
RM7 billion

of new retail SME loans across the region in 2018

Allotted
RM30 million

into future-proofing Maybankers through our FutureReady Digital Upskilling Programme in 2018

More than
RM1 million

public donations collected via MaybankHeart, benefitting 37 NGOs

Awarded
RM24 million

in scholarships in support of access to education across the region in 2018

GLOBAL NETWORK

We are in 18* countries including all 10 ASEAN countries, with Malaysia, Singapore and Indonesia being our home markets. We are also present in other international financial centres such as London, New York and Hong Kong.

2,601
retail branches worldwide
78
brokerage branches worldwide

* The non-ASEAN countries are China, Hong Kong, Saudi Arabia, India, Pakistan, UK, USA and Uzbekistan.

ASEAN
ASEAN

GLOBAL NETWORK

We are in 18* countries including all 10 ASEAN countries, with Malaysia, Singapore and Indonesia being our home markets. We are also present in other international financial centres such as London, New York and Hong Kong.

2,601
retail branches worldwide
78
brokerage branches worldwide

* The non-ASEAN countries are China, Hong Kong, Saudi Arabia, India, Pakistan, UK, USA and Uzbekistan.