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Contact Enquiries
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  • Banking Enquiries

    Customer Care Hotline:
    1 300 88 6688 (Malaysia)
    +603-7844 3696 (Overseas)

    Fraud Hotline:
    +603 5891 4744


    Operating Hour: 24 hours (Including holidays)

    National Scam Response Centre Hotline (8am - 8pm daily):

  • Make an Appointment

    Click here to make an appointment at your nearest branch for services such as new account opening, debit card, sales advisory and more.

  • Head Office

    Maybank Islamic Berhad

    Level 15, Tower A,
    Dataran Maybank,
    No 1, Jalan Maarof,
    59000 Kuala Lumpur

    +603-2297 2001

  • Credit/Charge Card Collection & Recovery

    If you are facing any financial difficulty in servicing your overdue monthly payment for your credit/charge card, please do contact our Collection Department at the below telephone number or email us at

    Menara Maybank: +603-2074 8090

    Etiqa Twin Towers: +603-2633 9077

    Mercu Maybank: +603-2630 1700

    American Express Collections: +603-2074 7409

    Monday to Thursday, 8.45am - 5.45am
    Friday, 8.45am - 4.45pm
    (Excluding weekends and public holidays)

  • Credit Card Centre

    Credit Card Hotline:

    1 300 88 6688

  • Bank Negara Malaysia

    Peti Surat 10922
    50929 Kuala Lumpur

    1 300 88 5465
    +603 2174 1515 (Fax)

  • The Associations of Banks in Malaysia

    The Association of Banks in Malaysia (ABM)
    A-11-1, AICB Building,
    No. 10 Jalan Dato’ Onn,
    50480 Kuala Lumpur

    ABMConnect: 1 300 88 9980

  • Ombudsman for Financial Services

    OFS is an independent body to help resolve disputes between consumers and financial institutions.

    You may submit your complaint relating to any banking products and/or services to OFS within six (6) months of receiving the bank's final decision