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Customer Care Hotline

1-300-88-6688 or +603-7844 3696 (overseas) any time, any day. That includes holidays.

Lost or stolen cards

Call 1-800-88-3231 or
+603-2072 1373 for credit cards and 1-300-88-6688 for ATM cards to report it immediately

Fraud Reporting

Reach our internet banking fraud hotline at +603-5891 4744

Whistleblowing Hotline

Contact our Whistleblowing Hotline at 1-800 38 8833 or 603-2026 8112 (overseas)

Email : whistleblowing@maybank.com

Mail: P.O Box 11635, 50752 Kuala Lumpur, Malaysia

Employee Screening and Reference Checks

GHC Intelligence & Operations Centre
Email: mbb_screening@maybank.com
Contact: +603 2074 7916

Maybank

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Overview

Maybank provides syariah-compliant financial services as well as a full range of banking services for medium and commercial size enterprises and individuals in Indonesia.

About

PT Bank Maybank Syariah Indonesia (MSI) is a full-fledged syariah bank established on 11 October 2010. MSI was formerly known as PT Bank Maybank Indocorp (BMI), which was the first Malaysian bank to set up a joint venture bank in Indonesia.

PT Bank Internasional Indonesia Tbk. (BII) was established on 15 May 1959 and licensed as a foreign exchange bank in 1988. It is one of the largest banks in Indonesia, with an international network that comprises 351 branches. BII provides a full range of financial through its branch and ATM network, phone banking and Internet banking channels.

On September 30 2008, Maybank, through a wholly-owned subsidiary, Mayban Offshore Corporate Services (Labuan) Sdn, Bhd. (MOCS), completed the acquisition of 100% of Sorak Financial Holdings Pte. Ltd, owner of 55.51% of the shares of BII. In December 2008, MOCS completed a general tender offer for the remaining shares of BII. As a result, Maybank owns 97.5% of BII through Sorak Financial Holdings and MOCS.

The composition of BII's shareholdings structure is as follow: