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Fraud Reporting

Reach our internet banking fraud hotline at +603-5891 4744

Employee Screening and Reference Checks

GHC Intelligence & Operations Centre
Email: mbb_screening@maybank.com  
Contact: +603 2074 7916

Maybank

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Overview

Providing full retails and commercial banking services and products in Brunei.

About

Maybank Brunei Darussalam commenced operations in November 1960 and was the first overseas unit of Maybank. Currently there are 2 branches in Brunei, Maybank Bandar Seri Begawan Branch and Maybank Seria Branch.

Products

Deposits

  • Savings Accounts
  • Current Accounts
  • Fixed Deposit Accounts

 Daily Banking

  • Global ATM
  • Regional Link
  • Credit Cards

 Personal Financing

  • Personal Loans
  • Mortgage Loans

 Business Financing

  • Project/Contract Financing
  • Business Working Capital
  • Revolving Credits
  • Term Loans
  • Syndicated Loans
  • Trade Financing
  • Development Financing
  • Bank Guarantees

 Remittances

  • Banker’s Cheques
  • Demand Drafts
  • Telegraphic Transfers
  • OTC remittance
Subsidiaries
Asset Management/Trustee/Custody
  • Heritage Trust Company Limited
Brunei Banking Code

The new Brunei Banking Code provides Personal Customers with the minimum information required in relation to standards of good banking practice which is expected of banks in dealing with Personal Customers on a day-to-day basis.

Please download the Brunei Banking Code by clicking here.

Contact Us

Maybank Bandar Seri Begawan Branch

Unit 5-8, Simpang 22,

Jalan Dato Ratna Kiarong Sentral,

Kampong Kiarong

Brunei Darussalam

Call : +673 224 2494/5/6/7

Fax : +673 222 5404

Maybank Seria Branch

8 Jalan Sultan Omar Ali

Seria KB 2733

Brunei Darussalam

Call : +673 322 4151 / 322 5747

Fax : +673 3 224154

For lost or stolen card

Customer Care Hotline

1. ATM Card: +673 224 2494 (Banking hours)

2. Credit Card: +673 224 2494 (Banking hours) or +65 6410 3555 (24 hours)

Operating Hours

Normal Banking hours

Mon - Thurs: 9am - 3.30pm
Fri: 9am - 12pm and 2pm - 3.30pm
Sat: 9am - 11am

Ramadhan Banking hours

Mon - Thurs: 9am - 3pm
Fri: 9am - 12pm and 2pm - 3pm
Sat: 9am - 11am

Closed on Sunday and Public Holidays

ATM operating hours

Mon - Sun: 6am - 12pm

Forms

Application Form - Deposit Accounts (Individual)

Application Form - Deposit Accounts (Company)

Application Form - Individual KYC Update

Application Form - Company KYC Update

Application Form - Credit Card 

Application Form - Maxihome Loan 

Application Form - Personal Loan 

Application Form - Indus3comm  

Application Form - Trade Trust Receipt

Application Form - Trade Standby LC

Application Form - Trade Shipping Guarantee

Application Form - Trade Letter of Indemnity for Non-Surrender of Bill of Landing

Application Form - Trade Irrevocable Documentary Credit

Application Form - Trade Bill of Exchange

Application Form - Trade Bank Guarantee

Application Form - Trade Documentary Collection and Negotiation

Application Form - Trade Invoice Financing

Announcements & Notices

1) Basel II Pillar 3 Disclosure – December 2018

2) Basel II Pillar 3 Disclosure – June 2019

3) Basel II Pillar 3 Disclosure – December 2019

4) Basel II Pillar 3 Disclosure – June 2020

5) Basel II Pillar 3 Disclosure – December 2020

6) e-Statement Notice - Jan 2021

7) Tips & Security Protection

8) Tariff Changes Part 1

9) Tariff Changes Part 2

Terms & Conditions
  • Bank Account General Terms and Conditions

Bank Account General Terms and Conditions

  • Privacy Notice

Privacy Notice 

  • PDPA - PDPA Form Individual

PDPA - PDPA Form Individual

  • FATCACRS - Individual

FATCACRS - Individual 

  • FATCACRS - Company Part 1 

FATCACRS - Company Part 1 

  • FATCACRS - Company Part 2 

FATCACRS - Company Part 2 

  •  e-Statement Terms of Use

e-Statement Terms of Use

Tariff Charges
  • Tariff and Service Charges

Tariff and Service Charges

Whistleblowing

Click here for Whistleblowing policy.

Disclosures can be made via any of the following channels:

Hotline
 24 hours international toll-free number line for Brunei 801-1071 or 603-20268112 with secured voice recording
E-mail
Letter
 Group Compliance, P.O. Box 11635, 50752 Kuala Lumpur