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Customer ServiceCustomer Care Hotline
1-300-88-6688 or +603-7844 3696 (overseas) any time, any day. That includes holidays.
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Call 1-800-88-3231 or
+603-2072 1373 for credit cards and 1-300-88-6688 for ATM cards to report it immediately
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Reach our internet banking fraud hotline at +603-5891 4744
Whistleblowing Hotline
For complaints related to banking services such as customer service issues, statement requests, transaction inquiries etc., please contact our Customer Care Hotline 1-300 88 6688 (Malaysia), +603-7844 3696 (Overseas), Email:mgcc@maybank.com.my
For improper conduct by our staff or any representative of Maybank, disclosure/report can be made to the following whistleblowing channels.
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Hotline
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24 hours toll free number 1-800-38-8833 or 603-20268112 for overseas with secured voice recording
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E-mail
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whistleblowing@maybank.com or click here for the Whistleblowing Disclosure Form
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Letter
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Group Compliance, P.O. Box 11635, 50752 Kuala Lumpur
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For further information on the list of toll free lines in countries where Maybank has presence, please *click here.
Employee Screening and Reference Checks
GHC Intelligence & Operations Centre
Email: mbb_screening@maybank.com
Contact: +603 2074 7916
26
February 2009
- 15:39
Maybank reduces BLR to 5.55%
Maybank today announced that its Base Lending Rate (BLR) will be reduced from 5.95% to 5.55% effective 2 March 2009. The base financing rate (BFR) of Maybank Islamic Berhad will similarly be revised downwards from 5.95% to 5.55% effective the same date.
Maybank President and CEO Dato' Sri Abdul Wahid Omar said that the revision will enable all borrowers with loans pegged to the BLR to enjoy lower installments on their repayments.
He said the lower cost of funding will be of benefit to consumers as well as business customers, and will support the Government's efforts to ensure that the domestic economy remains resilient amidst the current global economic difficulties. "We are also constantly monitoring the needs of our customers and will ensure that they receive the necessary support and assistance during this period."
The last revision in BLR and BFR of Maybank and Maybank Islamic respectively was on 3 February 2009 when the rates were reduced from 6.5% to 5.95%.