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Customer ServiceCustomer Care Hotline
1-300-88-6688 or +603-7844 3696 (overseas) any time, any day. That includes holidays.
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Call 1-800-88-3231 or
+603-2072 1373 for credit cards and 1-300-88-6688 for ATM cards to report it immediately
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Reach our internet banking fraud hotline at +603-5891 4744
Whistleblowing Hotline
For complaints related to banking services such as customer service issues, statement requests, transaction inquiries etc., please contact our Customer Care Hotline 1-300 88 6688 (Malaysia), +603-7844 3696 (Overseas), Email:mgcc@maybank.com.my
For improper conduct by our staff or any representative of Maybank, disclosure/report can be made to the following whistleblowing channels.
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Hotline
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24 hours toll free number 1-800-38-8833 or 603-20268112 for overseas with secured voice recording
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E-mail
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whistleblowing@maybank.com or click here for the Whistleblowing Disclosure Form
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Letter
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Group Compliance, P.O. Box 11635, 50752 Kuala Lumpur
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For further information on the list of toll free lines in countries where Maybank has presence, please *click here.
Employee Screening and Reference Checks
GHC Intelligence & Operations Centre
Email: mbb_screening@maybank.com
Contact: +603 2074 7916
25
November 2008
Maybank Cuts BLR to 6.5%
Maybank Cuts BLR to 6.5% - Downward Revision Fully Benefits Borrowers
Maybank Group announced today a revision to the Bank’s base lending rate (BLR) by 25 basis points from 6.75% to 6.5% effective 1 December 2008 following the downward revision of the Overnight Policy Rate by Bank Negara Malaysia.
The base financing rate (BFR) of Maybank Islamic Berhad is also revised downward by 25 basis points from 6.75% to 6.5% effective 1 December 2008.
Maybank President and CEO Dato’ Sri Abdul Wahid Omar said, "This move will see borrowers benefiting immediately as interest rates of all loans pegged to the Bank’s BLR will also be adjusted accordingly. It is a decisive step to the advantage of our borrowers as well as a means to spur economic and business growth for the various sectors."
He added that both Maybank and Maybank Islamic will continue to review the market environment and leverage on its core strengths to provide customers more avenues for financial support in these difficult times.