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Investment Banking
Global Banking
Business Banking
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Customer ServiceCustomer Care Hotline
1-300-88-6688 or +603-7844 3696 (overseas) any time, any day. That includes holidays.
Maybank Corporate
Other Sites
Worldwide
Support
Lost or stolen cards
Call 1-800-88-3231 or
+603-2072 1373 for credit cards and 1-300-88-6688 for ATM cards to report it immediately
Fraud Reporting
Reach our internet banking fraud hotline at +603-5891 4744
Whistleblowing Hotline
Disclosure/report can be made on our staff for misconduct to our dedicated whistleblowing channels. For more information, click here to view the Maybank Whistleblowing Policy Statement. Our secured whistleblowing channels inclusive of external reporting channels are contained in the policy statement.
Alternatively, an online disclosure/ report can also be made here.
Employee Screening and Reference Checks
GHC Intelligence & Operations Centre
Email: mbb_screening@maybank.com
Contact: +603 2074 7916
Assessment of credit worthiness from independent credit rating agencies
| Rating Agency | Date | Rating Classification | Ratings |
|---|---|---|---|
| Standard & Poor's | 26 June 2019 | Issuer Credit Rating Junior Subordinated Senior Unsecured Senior Unsecured Subordinated |
A- / Stable / A-2 BB+ A- A-2 BBB |
| Moody's Investors Service | 8 August 2019 | Outlook Bank Deposits Baseline Credit Assessment Adjusted Baseline Credit Assessment Counterparty Risk Assessment Senior Unsecured Subordinate Commercial Paper Counterparty Risk Ratings |
Stable A3 / P-2 a3 a3 A2(cr) / P-1(cr) A3 Baa2 (hyb) P-2 A2/P-1 |
| Fitch Ratings | 29 August 2019 | Long-Term Foreign-Currency Issuer Default Rating Short-Term Foreign-Currency Issuer Default Rating Long-Term Local-Currency Issuer Default Rating Viability Rating Support Rating Support Rating Floor Senior Notes and Multicurrency MTN Programme |
A- / Stable F2 A- / Stable a- 2 BBB A- |
| RAM Ratings | 27 August 2019 | Financial Institution Ratings - National Scale Financial Institution Ratings - ASEAN Scale RM20.0 billion Subordinated Note Programme (2012/2112) RM10.0 billion Additional Tier-1 Capital Securities Programme (2014/2114) RM10.0 billion Sukuk Murabahah Programme (2017/-) - Senior RM10.0 billion Sukuk Murabahah Programme (2017/-) - Subordinated RM10.0 billion Additional Tier-1 Sukuk Mudharabah (2017/-) RM10.0 billion Commercial Papers/Medium Term Notes Programme (2016/2023) RM10.0 billion Senior Medium Term Notes Programme (2015/2115) |
AAA / Stable / P1 seaAAA / Stable / seaP1 AA1 / Stable AA3 / Stable AAA / Stable AA1 / Stable AA3 / Stable AAA / Stable / P1 AAA / Stable |
| Japan Credit Rating Agency | 15 May 2019 | Foreign Currency Long-term Issuer Rating Outlook Bond |
A Stable A |
| China Chengxin International (CCXI) | 26 July 2019 | Issuer's Credit Rating Outlook Renminbi Bond Credit Rating |
AAA Stable AAA |
