">
General Application
Skim Latihan 1Malaysia - Maybank (Personal Financial Advisor)
  • Skim Latihan 1Malaysia (SL1M – Maybank) is one of Maybank Group’s Corporate Responsibility programmes in support of the Government’s initiatives to enhance the employability of unemployed graduates.
  • Graduates selected for the SL1M – Maybank Programme will undergo an intensive one (1) month residential soft skills training at Maybank Academy and a seven (7) months hands-on learning and on-the-job experience at various Maybank business units.
  • The learning outlines are targeted for the roles in frontline as well as customer facing.
  • Degree holder in any discipline who has been unemployed for at least six (6) months since graduation or is underemployed
  • Good interpersonal skills and customer centric acumen
  • Willing to be relocated throughout the country
  • Committed to continuous-learning and self-improvement
 
JOB DESCRIPTION
  • Part of Branch frontline team and immediate Personal Financial Advisor (PFA) assistant to serve Affluent & Potential High Net Worth segments by actively exploring customer needs via close engagement prior to forwarding the warm leads to PFA
  • Assist PFA to attend to all CRM leads as well as frontline related works
  • Identify quality leads during customer engagement or relationship building
  • Station at greeter area to assist Affluent & Potential High Net Worth customers to complete their transactions
  • Involve in all Branch frontline activities and campaigns
  • Short rotation basis at all Branch unit to observe operational functions

I'm Interested

Skim Latihan 1Malaysia - Customer Service Executive (Bukit Jelutong)
  • Skim Latihan 1Malaysia (SL1M – Maybank) is one of Maybank Group’s Corporate Responsibility programmes in support of the Government’s initiatives to enhance the employability of unemployed graduates.
  • Graduates selected for the SL1M – Maybank Programme will undergo an intensive one (1) month soft skills training and a seven (7) months hands-on learning and on-the-job experience at Maybank Group Customer Care, Bukit Jelutong, Shah Alam
  • The learning outlines are targeted for the roles in frontline as well as customer facing.
  • Degree holder in any discipline who has been unemployed for at least six (6) months since graduation or is underemployed
  • Good interpersonal skills and customer centric acumen
  • Willing to be relocated throughout the country
  • Committed to continuous-learning and self-improvement
  • Must be able to work in Bukit Jelutong, Shah Alam
JOB DESCRIPTION
  • To be the first line contact for customers by handling inbound telephone calls, facsimile and email from customers, providing information to customers with regard to general and product inquiries as well as understanding customers’ needs, identify issues and provide solutions to customers. 
  • Each agent will ensure that each call is handled in a way that contributes to the overall customer satisfaction and increases customer loyalty.

I'm Interested