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Fraud Reporting

Reach our internet banking fraud hotline at +603-5891 4744

Whistleblowing Hotline

For complaints related to banking services such as customer service issues, statement requests, transaction inquiries etc., please contact our Customer Care Hotline 1-300 88 6688 (Malaysia), +603-7844 3696 (Overseas), Email:mgcc@maybank.com.my

 

For improper conduct by our staff or any representative of Maybank, disclosure/report can be made to the following whistleblowing channels.

Hotline
24 hours toll free number 1-800-38-8833 or 603-20268112 for overseas with secured voice recording
E-mail
whistleblowing@maybank.com or click here for the Whistleblowing Disclosure Form
Letter
Group Compliance, P.O. Box 11635, 50752 Kuala Lumpur


For further information on the list of toll free lines in countries where Maybank has presence, please *click here.

Employee Screening and Reference Checks

GHC Intelligence & Operations Centre
Email: mbb_screening@maybank.com  
Contact: +603 2074 7916

Maybank

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Maybank2020: “Advancing Asia’s Ambitions With You”

We embarked on Maybank2020 on January 2016, which builds on our achievements from our past transformation journey and elevates our strategic play towards year 2020, by further tapping on opportunities around the ASEAN region and growing together with Asia’s ambitions. Our Maybank2020 strategy is guided by the following strategic objectives:

1. The Top ASEAN Community Bank

We aim to be a leading retail & commercial financial services provider in ASEAN, leveraging on our regional presence, banking expertise and growth opportunities in ASEAN.

2. The Leading ASEAN Wholesale Bank Linking Asia

We aspire to be the trusted ASEAN financial partner that links Asia by leveraging on our ASEAN leadership capabilities to deliver client solutions across Asia.

3. The Leading ASEAN Insurer

We aim to be a leading ASEAN Insurer by leveraging on synergies between Maybank’s regional banking footprint and Etiqa’s expertise in takaful & bancassurance.

4. The Global Leader in Islamic Finance

We plan to continue delivering innovative client-centric universal financial solutions, building on our global leadership in Islamic Finance.

5. Digital Bank of Choice

We aspire to be the digital bank of choice by putting our customers’ preferences first and transforming to deliver next-generation customer experience.